PURPOSE OF THIS PRIVACY POLICY
This privacy policy aims to give information on how Cap St Georges Hotel & Resort collects and processes the personal data of its data subjects. Furthermore, to protect individuals’ fundamental rights and freedoms, particularly their right to protect their personal data. Based on that principle, Cap St Georges Hotel & Resort is committed to implement all appropriate technical and organizational measures to protect them and abide by all the requirements of the General Data Protection Regulation (GDPR).
SOME USEFUL DEFINITIONS
“Personal data” means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
“Special categories of personal data” are personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.
“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
‘’Data subject’’ means the person whose personal data is being processed.
“GDPR” means the General Data Protection Regulation (European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data).
CONTROLLER DETAILS
Representative contact details: Marinos Karaolis / [email protected]
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
COLLECTION AND PROCESSING OF PERSONAL DATA
We collect personal information when our data subjects provide us directly with this information taking into account GDPR’s basic principles:
The categories of the data subjects, the purpose of the processing, the legal basis of the processing, the types of personal data processed and the recipients of the personal data are briefly explained in the table below.
Failure to provide us personal data required by a statutory or contractual requirement, or a requirement necessary to enter into a contract, we will be unable to proceed with cooperation.
Data subjects | Purpose of the processing | Legal basis | Type of personal data | Recipients |
Spa and gym users | Provision of spa services, use of gym, security, invoicing |
|
Name, contact information, photograph, health information | Spa & gym personnel, Accounting, access by external service provider in case of support. |
Guests | Hotel reservations / accommodation, guest services, reservation at restaurants and events, experiences outside the hotel, invoicing, security and health and safety (CCTV), IT support |
|
Personal details, payment information, other (mobility issues, diet issues etc.), CCTV images and videos | Front office personnel, Accounting, other departments need to be aware of the hotel guests, third party providers, Security personnel (CCTV images and videos only), access by IT in case of support |
Employment candidates | Employment, competency of personnel |
|
Academic and professional qualifications, identification and contact details | HR Department, CEO, Business Development Director, involved departmental managers |
Hotel personnel | Human resource management, execution of works (competency of personnel), employment, union subscriptions, payroll, allowances and funds, insurance coverage, medical condition, security and health and safety (CCTV), IT support |
|
Identification (e.g. i.d.), competency (e.g. trainings, licenses), medical condition, contact details, bank account details, social insurance details, CCTV images and videos | HR Department, Accounting, social insurance services and other governmental departments, insurance companies, access by IT in case of support, Security personnel (CCTV images and videos only ) |
Suppliers of products and services (natural persons) | Purchasing of goods and services, security and health and safety (CCTV), IT support, invoicing |
|
Name, contact details, bank account details | Hotel management, external service providers (auditing) |
PROCESSING OF DATA BASED ON CONSENT
Generally we do not rely on consent as a legal basis for processing your personal data other than specific circumstances according to Cap St Georges Hotel & Resort policies and procedures. You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal, by contacting Cap St Georges Hotel & Resort representative, Marinos Karaolis on [email protected].
DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees and third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
TRANSFERRING OF PERSONAL DATA TO A THIRD COUNTRY
In the instances where you have consented to the use of your personal data for the purposes of advertising and/or marketing we may share your personal data with third party online service providers who may be located outside the European Union (EU). Whenever we transfer your personal data outside the EU, we ensure a similar degree of protection is afforded to it and that all third parties respect the security of your personal data and treat it in accordance with the law.
STORAGE PERIOD OF PERSONAL DATA
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.
COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
What are the cookies: A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree. Cookies contain information that is transferred to your computer’s hard drive. This section describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies.
How we use the cookies: We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
What cookies do we use:
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
Disabling cookies: You can prevent the setting of cookies by adjusting the settings on your browser (see your browser ‘Help’ for guidelines on how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
RIGHTS OF DATA SUBJECTS
According to the “European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data”, data subjects can exercise the rights presented below:
If you wish to exercise any of the rights set out above, please contact Cap St Georges Hotel & Resort representative Marinos Karaolis on [email protected].
RIGHT TO LODGE A COMPLAINT WITH THE SUPERVISORY AUTHORITY
You have the right to make a complaint at any time to the Commissioner for the Protection of Personal Data in Cyprus. We would, however, appreciate the chance to deal with your concerns before you approach the Commissioner so please contact Cap St Georges Hotel & Resort representative Marinos Karaolis on [email protected] in the first instance.